| E-commerce
is doing business using internet so as to improve the speed
and efficacy of the business. In the process, the website
of an organization is integrated with the heart of the business,
it's giving more control to the customer.
Activities of E-commerce
is Buying and selling products, business-to-business transactions
to product catalogues, staff and client training systems
and more.
Firstly, since the internet is the fastest growing medium
in history. E-commerce has much wider reach to the customers
than any other means. Here are a few statistics about internet:
Each day, 360,000 people log on to the Internet for the
first time. Over 225,000 home-based businesses are being
launched on the Internet every single week. Consumers use
the internet more often than they watch TV, Read the newspaper,
or listen to the radio. By 2005, American online communications
predicts the online market will surpass $9 billion a year
85% of all Internet user sessions begin at a search engine.
75 out of 100 users are looking for product and service
information using search engines everyday.
E-commerce solutions can remove all geographical boundaries
and time differences while working for you 24 hours a day,
7 days a week.Internet is a back boon to many small to medium
size businesses. which cannot afford to advertise on television
nor in highly circulated magazines, newspapers, or business
directories.
E-Commerce
FAQ::
1. How can I accept credit card orders on my web site?
2. What is a credit card merchant account?
3. How do I obtain a credit card merchant account?
4. What is 'Real-time' credit card processing?
5. How do I collect orders on my web site?
6. When should I use a simple stand alone online order form?
7. When should I use a shopping cart system on my web site?
1.How can
I accept credit card orders on my web site?
These basic elements are the foundation of accepting online
orders via credit card:
A credit card merchant account
with a bank. A method by which to collect orders and credit
card information (order forms or shopping cart system) Secure
Socket Layer (SSL) Encryption - to provide your customers
a secure method to transmit their credit card and ordering
information to you
2.What
is a credit card merchant account?
A credit card merchant account allows your business to accept
credit cards for payment of goods and services. A customer
provides his or her credit card number when you make a sale.
You submit the credit card number, expiration date and amount
of the sale to your merchant account provider (typically
a bank). Within 7-10 days the funds are electronically deposited
into your business bank account.
3. How do I obtain a credit card merchant
account?
Most banks and financial institutions offer merchant account
services. Check with your current bank and ask for an application.
There are also companies that specialize in providing merchant
account services in addition to the lease and sale of credit
card terminals, processing software, etc. These companies
are listed in abundance in the phone book or via a search
on the web for "merchant account providers".Fees
can vary greatly amongst merchant account providers, so
you will want to do some comparison shopping before choosing
a merchant account provider.
4.What is 'Real-time' credit
card processing?
Real-time credit card processing allows your web order pages
to immediately submit your customer's credit card information
via the Internet to your merchant account bank for authorization.
Real-time authorization is useful if you anticipate a large
volume of online transactions or wish to provide your customer
with immediate access to your product or service. Example:
Selling a piece of software that a customer can download
immediately after their credit card has been authorized
in 'Real time'. Real-time credit card processing functionality
can involve additional costs beyond standard processing
which include: additional service fees from your merchant
account provider bank, additional software requirements
for real-time processing, customized ordering pages created
for your web site and/or web server payment gateway software
configuration and setup. Some careful research and planning
is recommended before launching a Real-time payment system
on your web site to determine the total costs and your expected
return on investment.
5.How do I collect orders
on my web site?
The most common methods are using a simple online order
form, or a shopping cart system with an order form. Once
your customer completes your online order form the order
can be delivered to you via email, saved to a text file
or saved to a database file on your web site for you to
retrieve. Upon receipt of your customer's order you can
submit their credit card and payment information to your
merchant account provider and deliver your product or service.
6 .When should I use a simple
stand alone online order form?
If you have a small number of items available to purchase
(less than one or two dozen unique products or services).
If are looking for an inexpensive solution or have a limited
Internet budget
If you are a novice or immediate web designer and want to
start with a simple, easy to build order system
7. When should
I use a shopping cart system on my web site?
If you have a larger number of items available for sale
(more than a dozen)
If you wish to automatically total a customer's order including
shipping, tax.
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